Get Help & Support

We offer advice and custom development: Learn@UW, web design, streaming media & more.

I need help NOW

DoIT Helpdesk

Technical assistance is always available at the DoIT Helpdesk.

Via Phone:
264-HELP (4357)
available 6:00 am - 1:00 am daily		 Online:
Search the helpdesk, or get help via
chat, e-mail, or create a case.

Digital Media Center (DMC)

Walk-in software/hardware consultations, equipment for loan, poster printing, digitization services for faculty, instructors, and graduate students.

Make a reservation today at 265-4817, or see the DMC website for more information.

Top Helpdesk Documents

more

I want the big picture

Consultations

Our Learning Technology & Distance Education consultants can help you one-on-one with learning technology software or issues, put you in contact with other sources of knowledge, and/or assess your current instruction technology and provide you with feedback.

If you're not sure where to start with LEARNING technology
CALL 262-5667
contact us, or email: academictech@doit.wisc.edu

  Who are we?

More info

Other Sources of Knowledge

Local Support

Is there someone in your college, school or department who might be able to help you as well? Our campus partners may offer the help you need with Learn@UW or other instructional technology and teaching questions.

Digital Media Center (DMC)

The Digital Media Center (DMC) provides resources at no cost to faculty, staff & graduate students across campus. We provide the equipment, software & assistance to help you integrate multimedia technology into teaching and research.

I have an idea

Custom Development

Whether it’s online or in the classroom, our e-learning materials development services can help you increase the impact of your teaching with technology. No project is too big or small. We have all the expertise to help you create engaging and cutting-edge learning experiences for your students and staff.

  Who are we?

More info

I am looking for funding

Engage Program

DoIT's Engage program works to transform higher education by exploring, evaluating, and disseminating best practices for teaching and learning with technology. Visit their website for more information.

More info

I need a workshop

We offer both face-to-face and online workshops to help you meet your teaching goals.

Learn more about and register for our face-to-face workshops.

Learn@UW Skill Sessions Learn@UW Skill Sessions
These hands-on sessions allow faculty and instructional staff to learn more about the University’s course management system, Learn@UW.
Learn@UW Skill Sessions - Session Evaluation

Digital Storytelling
Participants in this workshop will explore the use of digital storytelling as a method to teach course concepts. Participants will produce their own digital story in the three day session. If you have questions email academictech@doit.wisc.edu.

Upcoming Events

Check back soon for more events

More Workshops

Professional Technical Education (PTE) is the training division of DoIT. We provide a full continuum of affordable workforce training services to UW staff and the broader community including free courses and custom training.

Online Course Materials

Browse these self-paced online course materials.

Learn@UW Instructor Guide
TheLearn@UW guide are used as training manuals in our workshops. It provides helpful tips and instructions for getting started with various Learn@UW tools.

Web Development Series Web Development Series
This series offers hands-on classes focused on building accessible & effective Web sites for instruction. It covers how to plan & organize a site, create graphics & navigation, create HTML content, & site maintenance.
Web Development Series - Session Evaluation

Audio Video Course
The Audio & Video Series focused on highlighting ways of integrating multimedia into instruction and delivering that content to students. If you would like a consultation on audio or video technologies, please e-mail us.

Podcasting
Learn the basics about what podcasting is and how to get started. If you would like a consultation on podcasting technologies, please e-mail us.

Presentation Technology Course
This series offers hands-on classes focused on creating and using presentation technologies effectively in the classroom, including the various methods of delivering presentation materials to students. If you would like a consultation on presentation technologies, please e-mail us.

Workshops for Students

Software Training for Students (STS) offers free computer training to registered UW-Madison students. STS strives to offer training that is linked to degree-credit course work or future job placement and helps students stay current with software updates.

Assistance for Faculty

STS accepts special requests from teaching faculty and staff that are using technology in their degree-credit courses.
If you expect your students to be proficient in a specific application to carry out class assignments, STS will work with you to develop a customized training just for your class.
There is no charge for this service as long as at least eight registered UW-Madison students are the primary learners.

More Resources

  • Research Data Services

    From the website: We are a group of librarians, IT staff, and graduate students in the School of Library & Information Studies. We have expertise in data/digital information management and experience matching the needs of researchers with appropriate practices, tools, and campus resources. Our mission is assist UW-Madison researchers in their efforts to preserve and maintain their data. We can consult with you on data management approaches, provide assistance with technologies, and refer you to campus resources. Contact us with your questions or to schedule a consultation (at no charge).

Search